Shipping times to USA

Standard shipping

Average transit time: 7-10 days. Total delivery time 14-21 days

Express shipping

Average transit time: 5-7 days. Total delivery time 12-15 days

Shipping to UK, Ireland, Germany, Netherlands, Italy, Spain, France, Switzerland

Standard shipping

Average transit time: 7-10 days. Total delivery time 15-21 days

Express shipping

Average transit time: 5-7 days. Total delivery time approx 15 days

 

Belgium, Austria, Netherlands, Sweden, Finland, Holland, Portugal

Standard shipping

Average transit time: 14-21 days. Total delivery time 21-45 days because of slow customs checks and slower courier coverage

Express shipping

Average transit time: 7-14 days. Total delivery time 14-21 days because of slow customs checks

 

Poland, Czech Republic, Slovenia, Croatia, Cypru, Malta, Greece, Bulgaria, Romania, Slovakia

Standard shipping

Average transit time: 14-21 days. Total delivery time 21-45 days because of slow customs check and slower courier coverage

Express shipping

Average transit time: 7-14 days. Total delivery time 21-30 days because of slow customs check and slower courier coverage

Other EU countries

Standard shipping

Average transit time: 14-21 days. Total delivery time 21-45 days because of slow customs check and slower courier coverage

Express shipping

Average transit time: 10-18 days. Total delivery time 21-30 days because of slow customs check and slower courier coverage

Asia, Africa and Others

Standard shipping

Average transit time: 14-21 days. Total delivery time 21-45 days

Express shipping

Average transit time: 14-19 days. Total delivery time 21-30 days

 

Please note these are average delivery times. In some cases, delivery can take longer, depending on weather conditions, airport traffic, address location, custom clearance.

 

Every order is very important and we make all efforts to get it delivered as soon as possible. If you have any questions regarding shipping, please contact us.

As we are processing over 200 orders/daily, there could be instances where your parcel is late for 1-3 days. If you are concerned about any delivery times, please contact us at orders@diamondcarmats.com

 

By making a purchase you acknowledge there might be instances where your parcel is stopped by customs and import/vat taxes are raised. This is out of our control and is down to laws and regulations in your country. It is your responsibility to contact customs and provide any proof of purchase they require.

 

We try our best to manufacture your product in the quickest time possible.

Uncollected parcels:

If you fail to pick up your parcel when delivered and the parcel is returned to our warehouse there will be a €65 reshipping charge. In this case re-delivery can take up to 30 days(return time plus reshipping time).

If you do not wish to wait another 30 days for your order to be redelivered only a partial refund will be offered after all production and initial shipping cost have been deducted. As all our products are custom made and have no resale value the partial refund is €70.

 

Please be advised that some countries may impose added taxes depending on the customs officials and the state laws. We are not responsible for these costs. These will have to be taken into account when making your order. All our mats are produced and shipped from our warehouse based in China.